No, once notice has been issued by Property Management, staff may enter even if you are not home. You can choose to be home, but an adult must be present.

AHA and FPI Management adhere to State Law and will provide at least 24 hours’ written notice for non-emergency entry. State law and the lease allows for no notice or shorter notice entry for emergencies. However, annual/biennial Inspections are scheduled at least 30-days in advance.

Each unit is inspected by Property Management at least once a year. More frequent inspections may also be required by lenders, investors, and regulators, for residents who are on Section 8 or if a resident has a property issue such as hoarding, pest control, or has requested a Reasonable Accommodation for additional bedroom or equipment.

Each work order is given a unique identifier. You may request that unique identifier from the staff. Work orders can also be tracked by last name or address.

Please call or email the property manager for your community, then contact AHA so staff can troubleshoot. You can also file a complaint at https://www.alamedahsg.org/contact-aha/file-a-complaint/

If you are not home, Maintenance will leave a tag in your home noting when they entered.

Yes, as long as they are over the age of 18.

Please secure your animals prior to maintenance entering.

You do not need to be home. You will be asked if you give permission to enter verbally when you request maintenance. If you do not give permission, you or another adult must be home.

Residents of AHA properties can request maintenance via phone, email, or by visiting with their site manager during office hours.